Customize your domain name for the notifications sending
A domain name (in an email address) is the part that comes after the @ sign.
For instance, in contact@entreprise.com, the domain name is entreprise.com.
By default, the domain name used by Shipup is: @shipup.co
Good news : you can use your own domain name.
Benefits
Professional image and credibility
Inspires more confidence than a generic address
Conveys an image of a structured and serious company
Brand consistency
Reflects the store's identity: this reinforces brand visibility with every email sent.
Better deliverability
Drawbacks
Setup requires technical management. Records (DNS) must be configured correctly.
As you are the owner, you must manage security and ensure that you do not lose access to the domain.
Want to customize your domain name? We'll guide you through it! đ
First step: on your end
It's very simple: simply contact us using the contact form below and let us know which domain name you want to use (@domain-name.com).
Second step: our end
Once the domain name has been received, our Support team will send you a list of DNS settings to configure.
Third step: your end
Configure the DNS settings. Once you have done so, send us a quick message to let us know (in the loop created to tell us which domain to use).
Fourth step: our end
Once the settings have been confirmed, we will change the email address used to send your notifications. We will confirm this by email.