Logistics Dashboard

Time to ship: Time elapsed (in hours) between the order date by the customer and the time when the parcel is taken over by the carrier (but not yet shipped)
Time to 1st presentation: Time elapsed between the moment the parcel was dispatched and the first presentation to the final customer (We compute the difference between the shipping date and the first presentation date, which can be either the delivery date, the date when the package has been deposited at the pickup point or the first failed attempted delivery date)
Time to delivery: Time (in hours) to delivery from the point of shipment to the actual delivery (in the hands of the final customer)
Time to possession: Time to ship + Time to delivery, or the overall time until the package is in the possession of the end customer