Modify your email templates

Overview of email templates

📍 Where?

Notifications > Email templates

There are 3 different templates :

• Main: Sent when the package is shipped.

• Incident: Sent when an unexpected event occurs (issue with address, shipping delay, etc.).

• Delivery: Sent when the package is delivered. When this notification is sent, no further tracking of the package is necessary and Shipup does not send any new notifications associated with this package.

Let's go further in detail: