Smart Delivery Estimate (SDE)
Smart Delivery Estimate (or SDE) is a feature that allows you to communicate the estimated delivery date to your customers.
This date can be displayed on any page of your e-commerce site, and even on your Shipup tracking page and notifications.
Consider that:
60% of online customers chose one merchant over another because the delivery options were better
47% of online customers didn't finalized their e-commerce orders because the delivery announced was too long
49% of online customers identified "delivery was later than promised" as the top cause of frustration when shopping online
SDE allows you to:
Increase your conversion rate during checkout
Reduce the number of support tickets thanks to accurate data
Improve customer experience by giving a precise estimated delivery date instead of the classic "delivered in 3-5 business days"
Reduce the number of failed deliveries by having someone ready to receive the package on the estimated delivery date